Amalgamated Security Services Limited Corporate Site - Our Privacy Policy

Amalgamated Security Services Limited Corporate Site


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Amalgamated Security Services Policy on our Commitment to Privacy and Protection of Your Personal Data

Amalgamated Security Services Limited (ASSL) and its subsidiaries recognize that our employees, and the individuals who represent companies with whom we conduct business and our clients, value their privacy. However, in order to conduct a global business in this increasingly electronic economy, the collection of the personal data and that of enterprises that we do business with and of individuals is often necessary. We respect your right to privacy and are committed to protecting your personal data. This privacy policy explains our privacy practices for our websites, as well as for ASSL’s, its subsidiaries and related companies services that may be accessed through the normal use of our products and services. The following statement explains our information –gathering and dissemination practices.

  • General Information
  • What is Personal Data?
  • How do we collect your personal information?
  • What kind of information do we collect?
  • Information collected by 3rd party service providers
  • Information, Collection and Use
  • Sharing information with 3rd parties
  • If you opt to receive communications, how we will contact you
  • Site functionality
  • How to access and update our information
  • How long is person information stored
  • Security of your information
  • Updating information, Correcting and Deleting Your Personal Data 
  • Supporting Children’s Privacy
  • Complying with and Changing Our Global Privacy and Data Protection Web Site Policy Statement

General Information

ASSL and its subsidiaries may periodically update this Privacy Policy. If so, ASSL will post the updated Privacy Policy on its corporate website ( ASSL encourages you to review this Privacy Policy from time to time for any changes. Where major changes are effected, registered active users will be notified via email. 
By using ASSL’s and its subsidiaries websites or any products or services provided by ASSL and its subsidiaries, you expressly consent to the use and disclosure of information as described in this Privacy Policy. If You Do Not Agree With Any Of The Terms Below, You Should Not Use The Website Or The Products Or Services Offered By ASSL, its Subsidiaries and Related Companies.

What is Personal Data?

Personal data means any information that, when used alone or combined with other data, may be used to identify an individual. This includes, but is not limited to, an individual’s first and last name, e-mail address, mailing and/or residential addresses, telephone number, title, birth date, gender, occupation, customer contact information and/or other personal information that may be required in order for us to provide a service you request, or may have requested, at our web sites.

How do we Collect Your Personal Information?

Personal information such as name, email, usernames are collected during account creation and in events of users using our contact forms, live chat support or entering any promotional event via entry forms.
You will be able to browse our web sites anonymously unless you have previously indicated that you wish Amalgamated Security to remember your login identification and/or password. In some circumstances, we may request you to provide personal data. Your response to such a request is strictly voluntary. Amalgamated Security uses this personal data to customize your experience on our web sites. We also may use your personal data for other business purposes, such as alerting you to products and services that can assist you in your business, promoting site registration, order processing and online customer service.

When you visit certain Amalgamated Security web pages, you may need to be registered and create a password in order to login. The use of those web pages, and the downloadable information on such web pages, may be governed by a written agreement between you, or your employer, and Amalgamated Security. Unless you request your personal data to be deleted, it may be retained by Amalgamated Security, pursuant to applicable laws, to: (i) verify compliance with the agreement, (ii) track software and documents you download; or (iii) track page visits and usage of other applications available on the Amalgamated Security web sites.

We also may receive your personal data from our business partners and suppliers. We intend to use such personal data only if it has been collected in accordance with acceptable privacy practices consistent with the Amalgamated Security Global Privacy and Data Protection Policies as well as applicable laws.

In general, you can visit our web sites without divulging any personal data. However, there are areas of our web sites that require us to collect personal data to complete the customization functions for which they are designed that may not be available to those individuals who elect not to provide the personal data requested. You are always welcome to visit the public portion of Amalgamated Security web sites without revealing any personal data.

What kind of information we collect?

Personal details such as Name, email, username, are required for creating account on our sites. Other information such as billing address, home address, VAT ID or phone numbers are optional and limited for generating automated invoices only or for maintaining statistics of interest. All personal information ca be easily updated by users themselves by logging into user panel. IP used for logging into our sites is also recorded.

Information collected by 3rd party service providers

From time to time we employ 3rd parties to provide various services to our site users. For example mail chimp, acymailing for communicating with our users. Anonymized data is collected by analytics services such as google analytics

Purpose of collecting information

  • Enable site access and provide services
  • Access to download area, support channels and services
  • For security, preventing fraud or identity theft
  • Fulfil our legal obligations, compliance, regulatory audit and tax compliance as required by law.
  • Provide product information on updates, support, fixes and new products or services releases to users.
  • Analytic purposes such as by monitoring traffic, usage to optimize our content/placements for better user experience
  • Enable user to register for employment

Information Collection and Use of Your Personal Data

When we collect your personal data from you, we will inform you at the time as to the reason we are requesting such personal data. The personal data will be used only for Amalgamated Security business purposes such as: (i) responding to your requests for products, documentation and/or services; (ii) processing your order or invoice; (iii) conducting a commercial transaction; (iv) corresponding with you and/or your company; (v) enabling your subscription or event registration; (vi) handling a job application; (vii) sending direct marketing information; and/or (viii) performing market research. We will also use your personal data to personalize the content you review and to better understand how you use the web sites in order to improve the services Amalgamated Security provides as well as the web site information.

Upon your acceptance of the Terms of Use, which this Amalgamated Security Global Privacy and Data Protection Policy Statement is a part, such an acceptance will include your permission to us to collect and use your personal data. However, you have the right to request Amalgamated Security not to contact you for the purposes of sending you newsletters, customer surveys, direct marketing materials and/or market research information. You can exercise this right by clicking on the appropriate option or checkbox at the point where the personal data is collected or by editing your personal data we have collected.

In specific cases, Amalgamated Security may request your direct consent to use your personal data by providing an “opt-in” and/or “opt-out” checkbox in information fields before your personal data can be used for any additional purposes to that for which your consent has been or is given.

Disclosure of Your Personal Data to Third Parties

If you elect to provide us with personal data, we may transfer that personal data within the Amalgamated Security entities or to Amalgamated Security affiliated third parties or business partners. Your personal data may be transferred within your country and/or across borders from your country of residence or jurisdiction to Amalgamated Security entities, affiliated third parties and/or business partners in other countries around the world so that such Amalgamated Security entities, affiliated third parties and/or business partners may provide services and other operations required to transact business with you. Such personal data may include, but is not limited to, account information, credit card information and ordering/invoicing information.

In addition, Amalgamated Security may share your personal data (with the exception of account, credit card, and ordering information) with other Amalgamated Security business partners who may desire to alert you to new products and services to improve your competitive edge, and only in cases where we believe your business interests will be served. Amalgamated Security will share your personal data with its business partners only if you have provided us with your consent to do so. If you do not want to receive marketing materials from any of our business partners, please do not provide contact information via the Internet, or let them know directly that you wish to be removed from their contact list.

Amalgamated Security works with certain companies that deliver Amalgamated Security advertising and undertake surveys on behalf of Amalgamated Security. These companies may collect information to help us determine which products, services and offerings are of most interest to our current and future customers. Unless you have given your consent, implicitly or explicitly, the information collected is not identifiable at an individual level. However, it may be identifiable at a company level, with or without your consent, or aggregated at an anonymous level to provide us with general statistics and trends.

In the event that Amalgamated Security sells a part or parts of its business, the personal data that we have collected could be transferred to the acquiring company unless you instruct Amalgamated Security not to do so in writing. Amalgamated Security reserves the right to share your personal data to respond to information requests by duly authorized governmental authorities and subject to applicable laws. In exceptionally rare circumstances, where national, state or company security is at issue (such as with the World Trade Center terrorist act in September 2001), Amalgamated Security reserves the right to share our entire database of employees, visitors, vendors and customers with the appropriate governmental authorities duly authorized by applicable laws.

If you opt to receive communications, how we will contact you

Email: With your permission, ASSL, its subsidiaries and related companies will send your communications, including informative emails/newsletters about products and services. These communications provide you with special offers that may be of interest to you. ASSL, its subsidiaries and related companies employs a third-party program of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.

Site Functionality

Cookies: A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. You may still use our site if you reject the cookie. These files are used for site registration and customization for the next time you visit us. It identifies you to a web site when you revisit to load your preferences and track the pages you visit. If your browser is set up to automatically accept cookies, your browser will add this text in a small file to your hard drive. By not accepting cookies, you may have to manually input user IDs and passwords to access certain information on this web site, and some pages may not fully function. Please note that the only personal data held in a cookie is personal data you have provided to Amalgamated Security online.

Domain Information: Amalgamated Security also collects domain information as a part of our analysis of the use of our web sites. This data enables us to become more familiar with the individuals who visit our web sites and pages, how often they visit, and what parts of the web sites they visit most often. Amalgamated Security uses this information to improve our web-based offerings. This information is collected automatically and requires no action on your part.
Securing Your Information

We have put in place appropriate physical, electronic and managerial procedures to (i) prevent unauthorized access to your personal data, (ii) maintain personal data accuracy, (iii) ensure correct use of information, and (iv) Safeguard and secure your personal data we collect online.

Please take note of the following to ensure the security of your personal data and other confidential information you may provide online:

  • You should be aware that when you disclose personal data or other confidential information in discussion forums, blogs or chat rooms, such personal data or other confidential information is accessible to and collectable by others who are present or who may have access to the forum, blog or chat room.
  • Amalgamated Security advises you to protect yourself against unauthorized access to your computer and disclosure of your Amalgamated Security password. If you believe that your password has been compromised, you should immediately change your password.
  • If you believe there has been a security breach at Amalgamated Security involving your personal data, please contact Amalgamated Security at the address provided on the web site.

Supporting Children’s Privacy

Amalgamated Security web sites do not target, and are not intended to attract, children under the age of 13. Amalgamated Security does not knowingly collect personal data from children under the age of 13 or send requests to children for personal data.

Updating information, Correcting and Deleting Your Personal Data

Amalgamated Security wants to ensure that any personal data you provide remains accurate. If you have changes to your personal data, you can review and update your personal data after logging onto the web site with your user name and password. You can correct errors in your personal data by sending us a request and pointing out the error. To protect your privacy and secure your personal data, we will also take reasonable steps to verify your identity before granting access or making the corrections.
For deletion of account, you can proceed to the GDPR section and submit a request for deletion. Such requests will be processed within 72 hours. Please note that we will retain some of your personal information as required by law for legal, tax, fraud detection and audit purposes especially if you have entered into commercial contract by purchasing goods from our sites.

How long is personal information stored?

ASSL does not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. Transactional information (purchase record) is stored permanently for legal, audit and tax purposes. When a delete request is made and approved, ASSL would remove all personal information from its sites, 3rd party services, newsletters or chat systems.

Contacting Us

We value your opinions and feedback. If you have any questions or comments about our Global Privacy and Data Protection Policy Statement, please send them to us.

Complying with and changing Our Global Privacy and Data Protection Policy Statement

The Amalgamated Security Global Privacy and Data Protection Policy Statement was last updated on 05 June 2018. Amalgamated Security utilizes the self-assessment approach to assure our continuing compliance with our Global Privacy and Data Protection Policy Statement. From time to time, Amalgamated Security verifies that the policy statement is accurate and in line with applicable laws, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the EU GDPR 2016/679 Regulations and applicable laws in Trinidad and Tobago.

Amalgamated Security reserves the right to make changes to this policy statement from time to time without notice to you. We recommend that all visitors and users of this web site re-visit the Amalgamated Security Global Privacy and Data Protection Policy Statement page occasionally to learn of any new privacy practices or changes to our policy. Your continued use of the Amalgamated Security web sites indicates your acknowledgement and/or acceptance of any changes to the Amalgamated Security Global Privacy and Data Protection Policy Statement.

  1. Our Vision
  2. Our Mission
  3. Our Values
  4. Our Achievements
To be the first-choice provider of trusted and reliable security solutions and services that protect and secure communities.
To excel in the protection of life and property of our customers by applying scientific advancements and technology solutions that are apace with evolving global trends, and deliver unrivalled quality services by trained, professional and committed staff who are empowered to create profitable growth while feeling part of a dynamic growing business.


Our Values are:

  • Duty
  • Respect
  • Innovation
  • Professionalism
  • Courage
  • Vigilance
  • ASSL has earned a Caribbean reputation for developing and incorporating innovative and effective solutions to challenging security related problems. Our approaches often integrate proven security tactics, new technologies and out-of-the-box thinking to develop effective risk management and public safety strategies. The success of our services has been well documented and is evident in our expectancy high level of client retention and customer satisfaction. As the leading security service provider we can claim the rights to being the first and only at many things within our industry.

    • March 2019 - Amalgamated Security acquired 100% shareholding of Massy Security (Guyana) Inc which operates in the Cash Services, Guarding and Alarm Monitoring fields .

    • February 2019 - Awarded triple world class certification; ISO 9001, ISO 18788 and PSC-1 for a three (3) year period subsequent to successful completion of stage 1 and 2 audits conducted by MSS Global.

    • December 2018 - Mrs. Pamela Hosein, inaugurated as the New Chief Executive Officer of Amalgamated Security Services Limited.

    • December 2018 - Mrs. Pamela Hosein, Director awarded Empowered Woman of the Year by the International Association of Top Professionals (IAOTP).

    • December 2017 - Mrs. Pamela Hosein, Director awarded Top Female Executive Director of the Year by the International Association of Top Professionals (IAOTP).

    • November 2017 - Mr. Michael Aboud, Executive Chairman/Chief Executive Officer awarded an Honorary Doctor of Entrepreneurship and Innovation by the University of Trinidad and Tobago.

    • November 2017 - Awarded the Bill Zalud Memorial Award from the International Foundation for Protection Officers (IFPO).

    • January 2017 - Awarded the STOW in Excellence Award by the Trinidad & Tobago Energy Chamber, in recognition of attaining 100% compliance in each element of the Safe to Work (STOW) HSE requirements at the end of its STOW certification audit in 2016.

    • November 2015 - Dr. Michael Aboud (Honorary) awarded Master Entrepreneur Finalist Award and The People's Empowerment Award by Ernst & Young. 

    • August 2015 - Awarded the CIO 100 Honoree Award, Amalgamated Security Services Limited Geographic Information Systems (G.I.S.) Department, as a leader in innovation and business value creation. 

    • November 2015 - Awarded Service Provider of the Year 2015 and Best Use of Innovation in Service by the Trinidad & Tobago Coalition of Service Industries (TTSCI).

    • December 2014 - Awarded the Prestigious People's Choice 2014 Award. Amalgamated Security (Grenada) People's Choice Award by the Grenada Chamber of Industry and Commerce.

    • 2014 - Ventas de Seguridad, the leading magazine and portal for the electronic security industry in Latin America, ranked Amalgamated Security Services Business Unit for Electronic Security & Integrated Systems (ESIS) the second most recognized integrator for electronic security throughout Central America and the Caribbean.

    • October 2014 - Awarded Top Gold Partner in Trinidad Award by Axis Communications.

    • September 2016, September 2013 & September 2010 -  Awarded the Organizational Award of Merit for outstanding leadership and commitment to professional development of security and management by the ASIS International Professional Certification Board.

    • 2008 - Appreciation award for outstanding contribution and commitment to the Antikidnapping Unit. 

    • November 2005, September 2006, December 2007 & December 2007 - Awarded a plaque congratulating Amalgamated Security Services Limited on One Year Lost Time, Incident Free within BHP Billiton Trinidad & Tobago operations and for effort and enthusiasm by BHP Billiton Trinidad & Tobago.

    • July 2002 - Awarded Certificate of Appreciation in recognition of outstanding support for the Security Industry Association's efforts by Security Industry Association (SIA).

    • December 2002 - Archangel Ambulance awarded Excellent Services Plaque by Imran and Indira Ali signifying their sincere appreciation for the excellent service provided by the Ambulance unit of Amalgamated Security Services Limited.

    • 2000 - Dr. Michael Aboud (Honorary) selected as an honored member of the International Who's Who Professionals, The Ultimate Professional Directory.

    • 2000, 1999, 1998 & 1997 - Awarded the Gold Level Dealer Award by Maxon America Inc. 

    • 1998 - Acknowledged in the Eric Williams Memorial Collection by the University of the West Indies, St. Augustine Campus for support provided in making the inaugural dedication possible.

    • 1997 - Winner of the Ernst & Young Entrepreneur Of The Year Awards - Services, Retail & Distribution in 1997.

    • 1997:1998 - The only private security company to manage on behalf of a government prison correctional facilities. The only private security company to be given responsibility under contract to manage a remand boy's facility for first offenders.

    • 1996 : Present - The only private security company in the Caribbean region to be awarded a contract with a Caribbean state to transport prisoners on behalf of the government from all correctional facilities to the courts.

    • 1987 - Dr. Michael Aboud (Honorary) awarded a Certificate in recognition of Distinguished Achievement in Firearms Proficiency by National Rifle Association.

      • Accredited by National Safety Council NSC (USA) for programs in Defensive Driving and First Aid.
      • Licensed Dealer in Arms and Ammunition for Trinidad and Tobago.
      • Authorized Training facilitator for handguns and shotguns in Trinidad and Tobago.
      • IQ certification from Installation Qualification Certification board for our Central Monitoring Station.
      • Crime stoppers Secure Certification Program.
      • The only private security company on a joint venture to manage a Caribbean island National Ambulance Service.

    Connect with us

    Where We Serve


    Amalgamated Security, Trinidad

    Tel: (868) 626-2775, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Amalgamated Security, Guyana

    Tel: (592) 600-4512, Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Amalgamated Security, Barbados

    Tel: (246) 537-2775, Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Amalgamated Security, Grenada

    Tel: (473) 435-2775

    Amalgamated Security, St. Lucia

    Tel: (758) 450-9171 

    Amalgamated Security, Antigua

    Tel: (268) 562-7679